The Doingo Remote product is a browser-based, digital remote support solution with augmented reality that works on any device (computer, laptop, tablet, smartphone). This is a communication tool that enables a third level in addition to the two levels “video and sound”: markings and drawings in the image, including the option of direct image download.
Doingo Remote focuses primarily on reducing machine downtimes to a minimum and at the same time avoiding travel, at least where it is possible.
Areas of application can be found in mechanical engineering, in the IT sector or in handicrafts. The solution can be used both internally and externally, for example in customer support.