DOINGO REMOTE.

The Doingo Remote product is a browser-based, digital remote support solution with augmented reality that works on any device (computer, laptop, tablet, smartphone). This is a communication tool that enables a third level in addition to the two levels “video and sound”: markings and drawings in the image, including the option of direct image download.
Doingo Remote focuses primarily on reducing machine downtimes to a minimum and at the same time avoiding travel, at least where it is possible.
Areas of application can be found in mechanical engineering, in the IT sector or in handicrafts. The solution can be used both internally and externally, for example in customer support.

iPad with Doingo Remote applicaton

PRODUCT FUNCTIONS.

Minimize travel costs through digital technology.

Connect with the right expert and information right away.

Reduce downtime and costs with real-time expert support.

Improve internal communication with augmented reality.

Correctly assess the work ahead and minimize unexpected complications.

Document and save a knowledge database for more efficient training and education management.

PRODUCT FEATURES.

Use the collected features of Doingo Remote and support your work processes with remote support. Learn more about it here!

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Employee is at the spark box

HOW IT WORKS.

WHAT MAKES DOINGO REMOTE UNIQUE?

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OPTIMIZED CUSTOMER SUPPORT.

Take your customer service to the next level. With the Doingo Remote solution you have an efficient product to reduce the downtimes of machines, plants and systems of your customers to a minimum. In addition, you can react immediately to any problems that arise and require explanation. Be on site remotely and help your customers exactly where their problems arise and your help is required.

MINIMIZE DOWNTIMES

INCREASE EFFICIENCY

RESPONSIVENESS

Get started with Doingo Remote today.

Test version

free
  • 15 days test version
  • Infinite number of caller links
  • All features available
  • Works with web, Android and iOS

Business (mth.)

29€/monthly excl. tax
  • Infinite number of caller links
  • All features available
  • Works with web, Android and iOS
  • Can be canceled monthly

Business (ann.)

319€/annual excl. tax
  • Infinite number of caller links
  • All features available
  • Works with web, Android and iOS

Enterprise

  • Infinite number of caller links
  • All features available
  • Works with web, Android and iOS
  • Individually adaptable

CUSTOMERS DESCRIBE THE BENEFITS OF DOINGO REMOTE AS FOLLOWS:

  • Immediate reaction possibility to solve the most complex issues – reduction of downtimes
  • Precise and visual documentation options through image downloads
  • Communication with customers and employees is optimized
  • Crisis-proof support and communication tool
  • Arrivals are sometimes superfluous
  • We are more environmentally friendly
  • We save time and therefore money
Hands holding iPad with Doingo Remote application

JUST ONE CLICK FROM THE PROBLEM

Always stand by your customer or colleague and that as if you were right next to them.

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