DOINGO REMOTE.
The Doingo Remote product is a browser-based, digital remote support solution with augmented reality that works on any device (computer, laptop, tablet, smartphone). This is a communication tool that enables a third level in addition to the two levels “video and sound”: markings and drawings in the image, including the option of direct image download.
Doingo Remote focuses primarily on reducing machine downtimes to a minimum and at the same time avoiding travel, at least where it is possible.
Areas of application can be found in mechanical engineering, in the IT sector or in handicrafts. The solution can be used both internally and externally, for example in customer support.
PRODUCT FUNCTIONS.
Minimize travel costs through digital technology.
Connect with the right expert and information right away.
Reduce downtime and costs with real-time expert support.
Improve internal communication with augmented reality.
Correctly assess the work ahead and minimize unexpected complications.
Document and save a knowledge database for more efficient training and education management.
PRODUCT FEATURES.
Use the collected features of Doingo Remote and support your work processes with remote support. Learn more about it here!
HOW IT WORKS.
WHAT MAKES DOINGO REMOTE UNIQUE?
OPTIMIZED CUSTOMER SUPPORT.
Take your customer service to the next level. With the Doingo Remote solution you have an efficient product to reduce the downtimes of machines, plants and systems of your customers to a minimum. In addition, you can react immediately to any problems that arise and require explanation. Be on site remotely and help your customers exactly where their problems arise and your help is required.
MINIMIZE DOWNTIMES
INCREASE EFFICIENCY
RESPONSIVENESS
Get started with Doingo Remote today.
Test version
- 15 days test version
- Infinite number of caller links
- All features available
- Works with web, Android and iOS
Business (mth.)
- Infinite number of caller links
- All features available
- Works with web, Android and iOS
- Can be canceled monthly
Business (ann.)
- Infinite number of caller links
- All features available
- Works with web, Android and iOS
- –
Enterprise
- Infinite number of caller links
- All features available
- Works with web, Android and iOS
- Individually adaptable
CUSTOMERS DESCRIBE THE BENEFITS OF DOINGO REMOTE AS FOLLOWS:
- Immediate reaction possibility to solve the most complex issues – reduction of downtimes
- Precise and visual documentation options through image downloads
- Communication with customers and employees is optimized
- Crisis-proof support and communication tool
- Arrivals are sometimes superfluous
- We are more environmentally friendly
- We save time and therefore money
