Remote support solution for the packaging

Reduce the downtime of your machines

Try Doingo Remote free for 15 days, no credit card required. All you need is an email address.

Doingo Remote offers companies in the packaging industry a number of advantages with which they can optimize their service area. The solution is used in many different work processes.

IMPROVE YOUR OEE

Make sure you get the most out of your equipment.

OPTIMIZE THE PREPARATION PROCESSES

Plan your operations in advance and remotely to be even more efficient.

SHORTEN REACTION TIMES

Connect remotely and reduce your response times to assess and resolve issues quickly.

IMPROVE YOUR FIRST TIME FIX RATE

Come prepared with the right spare parts and tools.

Strengthening corporate processes

Use Doingo Remote to increase your operational efficiency by ensuring that people, machines and processes are working at the highest level. With the remote support solution from Doingo, your employees and customers can find out about the latest developments in availability and efficiency without having to travel. This enables you to react even more quickly in the packaging industry.

Use cases

MAINTENANCE

In the event of a sudden malfunction, you can immediately contact the customer or expert to receive or give instructions on how to identify and solve the problem.

INSPECTIONS & TESTS

By checking, inspecting and testing as well as storing the video and photo recordings, you ensure seamless quality assurance of your devices and rooms.

FIELD SERVICE

Field service technicians have different levels of experience and areas of expertise. Doingo Remote facilitates mutual exchange without being in the same place.

CUSTOMER SUPPORT

Increase your customer support to provide excellent support anywhere, anytime. With remote help, you can be more responsive, respond even better to individual customer needs and thus offer a complete customer experience.