Remote support solution for the manufacturing

Optimize your work processes

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Doingo Remote offers manufacturing companies a number of advantages with which they can optimize their service area. The solution is used in many different work processes.

IMPROVE YOUR OEE

Make sure you get the most out of your equipment.

REDUCE DOWNTIME

Connect quickly to assess and resolve problems – with the goal of improving performance.

OPTIMIZE MAINTENANCE

Carry out all maintenance and commissioning in an uncomplicated manner – whether planned, anticipatory or spontaneous.

EFFICIENT TRAINING

Take advantage of even more efficient hour management and optimized training times.

Optimal processes for your production

It goes without saying that a machine failure affects customer satisfaction. The “time” factor is probably the most important criterion when repairing the damage. The usual means of transport are time consuming. Communication via telephone or conventional video call also does not offer adequate repair options. This is exactly where Doingo Remote provides a solution for manufacturing!

Use cases

MAINTENANCE

In the event of a sudden malfunction, you can immediately contact the customer or expert to receive or give instructions on how to identify and resolve the problem.

TRAINING

In addition to machines, people also play a key role in corporate efficiency. Doingo Remote can be used for hands-on training, both live and recorded, to connect young employees with senior trainers.

INSPECTIONS & TESTS

For both efficiency and safety reasons, you should ensure that your equipment meets the standards. Predictive maintenance planning is essential. Use the features and tools to highlight observations and record the session for future documentation.

PLANNED MAINTENANCE

Maximize your preparations for any upcoming maintenance before the actual visit. Provide the colleague with all the necessary information in advance and if something unexpected happens, you can easily connect with the expert via Doingo Remote.